RETURN AUTHORIZATION REQUIREMENTS Effective March 1, 2007, all returns for both warranty and non-warranty work must have a Return Authorization Number (RA number). If it's determined that the firearm does fall under our warranty criteria, USFA will reimburse the customer up to $30. On warranty items, USFA will pay for overnight return shipping to the owner. The RA Number must be clearly indicated on the package or the package will not be accepted. Contact USFA Service for this number.
For all FedEx/UPS shipments and all service/repair related shipments, please ship to the Ledyard Street address above and NOT to the P.O. Box address. Please do not use the word firearm in the address. Please insure your gun when shipping. Mark it for the attention of USFA Service Dept. |